At Tomy Adventures, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us when placing orders or contacting our team.
What Information We Collect
We may collect personal information such as your name, phone number, shipping address, and email when you interact with us—particularly during the order and delivery process.
We do not collect or store any financial information since we only accept Cash on Delivery (COD) for all purchases.
How Your Information Is Used
The information you provide is used strictly for:
- Processing and delivering your orders
- Communicating important updates or order-related information
- Providing support and handling inquiries
- Improving service quality and operational efficiency
Your data is never used beyond what is necessary for order fulfillment and customer communication.
No Online Payments
Tomy Adventures exclusively operates through Cash on Delivery. We do not process online payments, and therefore no digital payment information is ever collected or stored.
Information Sharing
We only share your necessary delivery information (name, address, contact number) with our courier partners to complete your order. We do not sell, rent, or trade your information with any third parties.
Opt-Out Instructions
If you no longer wish to receive updates or promotional messages, you may opt out by sending a request to:
Please include your full name and contact number to help us locate and process your request accurately.
Data Security
We take appropriate precautions to secure your data against unauthorized access, misuse, or loss. Access is limited to authorized staff members who are trained to handle personal information responsibly.
Contact Us
For any questions related to your privacy or data use, please contact us at:
[email protected]